the best LEADS. the best SUPPORT. THE BEST TRAINING.

TRAIN. excel. repeat.

Care N’ Care Medicare Advantage Contracting

with 360 Insurance Group

Onboarding Process

Thank you for wanting to certify Care N’ Care our Certification for 2021 IS NOW LIVE!

Below you will find the Certification Link as well as the Certification Code use to start 2021 the Certification process. If you are having any issues with Miramar please contact agent.

IMPORTANT NOTE: Agents NEW to Care N’ Care should follow the “Agents NEW to Care N’ Care instructions below. Agents who have an existing relationship with Care N’ Care should follow the “EXISTING Care N’ Care Agents” instructions for proper onboarding.

Carrier Assistance Information:

Agent Support Email – agentsupport@cnchealthplan.com

Agent Support Phone Number – 855-547-0345

Agents NEW to Care N' Care

Certification Link: https://miramar-agent.com

You will need to create a Miramar Account and “Register as an Agent.” Follow the prompts and you will arrive at your dashboard. If you have issues logging in please contact Agent Support.

Once you sign into Miramar you will need to click on “Register New” which will be located on your dashboard above Active Programs. Follow the prompts to start Certification, here you will enter the Code listed below:

For 2021 Certification please use this Code: CNC21360IG

Agents will need to upload both their E&O and AHIP. These will be two different

steps during the Certification process.

*PLEASE TAKE NOTE YOU CANNOT TRANSFER YOUR AHIP FROM THE AHIP WEBSITE. YOU NEED TO SAVE THE CERTIFICATE ON YOUR COMPUTER AND UPLOAD IT AS A FILE*

If you are having trouble moving forward please try and make sure your Pop-Up

Blocker is disabled. If enabled it stops the program from opening a new window for

the next step.

Google Chrome and/or FireFox work best with this program. Results will vary if you

try and use Internet Explorer or Safari.

Modules will take time to load depending on what step you are on, internet speed

and internet browser. Some modules such as AHIP approval, license verification,

background check or appointment by the state may take time to process or require

manual approval. If your dashboard is showing “pending” then you know you are

just waiting on a process to happen. In most instances, the pending status will

update within 24 hours. Background check and appointment verification by the

state may take up to a few days. If you have not seen any change in a couple days,

feel free to contact agent support.

If Miramar is crashing we suggest, clearing your cookies/history in your current

browser and trying again. If that doesn’t work try switching internet browsers. Please

reach out to Agent Support if these fixes do not resolve your issue.

EXISTING Care N' Care Agents

Certification Link: https://miramar-agent.com

Once you sign into Miramar you will be prompted to verify your email address. When

you review and Save – Please check your email for the Email Verification Link. It will

ask you to sign in once again.

When you are finished you will need to click on “Register New” which will be located

on your dashboard above Active Programs. Follow the prompts to start Certification,

here you will enter the Code listed below:

For 2021 Certification please use this Code: 1625CNC2021

Agents will need to upload their AHIP during the certification process. This will be

listed as a Step asking you to “Upload your AHIP Certificate”

*PLEASE TAKE NOTE YOU CAN NOT TRANSFER YOUR AHIP FROM THE AHIP WEBSITE. YOU WILL NEED TO SAVE THE CERTIFICATE ON YOUR COMPUTER AND UPLOAD IT AS A FILE*

Returning Agents will not need to provide their E&O.